Contact Us

Simply use our search tool on the homepage. Select your trade type, province, and city to see verified contractors in your area. Our AI-powered system will match you with the best professionals for your specific needs.

Yes! Every contractor on our platform goes through a comprehensive verification process including license checks, insurance verification, background checks, and reference validation. We only work with fully qualified and insured professionals.

OffGridFam is completely free for homeowners! You can search, compare, and contact contractors at no cost. Contractors pay a small fee to be listed on our platform, which helps us maintain high quality standards and provide excellent customer service.

We take quality seriously. If you're not satisfied with a contractor's work, contact our support team immediately. We'll work with both parties to resolve the issue and ensure you receive the quality service you deserve. We also have a satisfaction guarantee program for qualifying projects.

After your project is completed, we'll send you an email with a link to leave a review. You can also log into your account on our website to leave reviews for any contractors you've worked with. Your honest feedback helps other homeowners make informed decisions.

Many of our contractors offer 24/7 emergency services for urgent situations like plumbing leaks, electrical issues, or heating problems. Look for the "24/7 Emergency" badge on contractor profiles, or call our emergency hotline for immediate assistance.

Visit our "List Your Service" page to start the application process. You'll need to provide proof of licensing, insurance, references, and complete our verification process. Once approved, you can create your profile and start connecting with customers in your area.

We serve all provinces and territories across Canada, with contractors in over 500 cities and towns. From major metropolitan areas to smaller communities, we're working to ensure every Canadian has access to quality tradespeople.